Shipping Policy

Last Updated: 19 August 2026

At DealStory, we aim to make delivery simple and transparent. We currently offer free standard delivery across India for eligible orders.

1. Shipping Charges

Standard delivery is free on all eligible orders placed through DealStory.

No additional standard shipping fee will be charged at checkout.

2. Delivery Time

Orders are generally delivered within 3–5 business days after dispatch.

Delivery times may vary depending on your location, product availability, holidays, weather, transportation conditions, or other circumstances beyond our control.

The delivery date shown or communicated at the time of purchase is an estimated timeframe and not a guaranteed delivery date.

3. Order Processing

Orders are processed after successful payment and order confirmation.

Processing time may vary depending on the product and order volume. The estimated delivery period generally starts after your order has been processed and dispatched.

4. Delivery Address

Customers are responsible for providing accurate delivery details, including:

• Full name

• Complete delivery address

• City and state

• PIN code

• Active phone number

Please check your information carefully before placing your order.

DealStory is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer, to the extent permitted by applicable law.

5. Delivery Attempts

Our delivery partners may make reasonable attempts to deliver your order.

If delivery cannot be completed because of an incorrect address, unavailable recipient, refusal to accept the package, or repeated failed delivery attempts, the order may be returned or require additional delivery arrangements.

6. Delays

Although we aim to meet the estimated delivery timeframe, delays may occur due to factors such as:

• Weather conditions

• Public holidays

• Transportation or logistics disruptions

• Incorrect address information

• Natural events

• Government restrictions

• Other circumstances beyond our reasonable control

We will make reasonable efforts to assist with delivery-related issues.

7. Order Tracking

Where tracking is available, tracking details may be shared through the email address or mobile number provided with your order.

Tracking updates may take some time to appear after dispatch and may vary by courier.

8. Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect product, please contact us at support@dealstory.in as soon as possible.

Please include your order number and, where possible, clear photographs or video showing the package and product.

We will review the issue and provide a resolution in accordance with our Return & Refund Policy.

9. Delivery Locations

DealStory currently delivers within India, subject to product and courier availability.

Some locations may have delivery restrictions due to operational or regulatory limitations.

10. Contact Us

For shipping or delivery questions, please contact:

DealStory
Email: support@dealstory.in
Website: https://dealstory.in

11. Policy Updates

We may update this Shipping Policy from time to time to reflect changes to our services, delivery coverage, or applicable requirements.

Any updates will be published on this page with a revised Last Updated date.