Terms of Service

Last Updated: 19 August 2026

Welcome to DealStory. These Terms of Service govern your access to and use of https://dealstory.in, including purchases made through our website.

By accessing our website, placing an order, or using our services, you agree to these Terms. Please read them carefully before making a purchase.

1. About DealStory

DealStory is an Indian e-commerce store offering products through its online platform.

For questions regarding these Terms, orders, products, or customer support, please contact us at:

Email: support@dealstory.in
Website: https://dealstory.in

These Terms are intended to operate consistently with applicable Indian consumer and e-commerce laws, including the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020, as applicable.

2. Account Terms

You may be able to create an account to access certain features of our website.

When creating or using an account, you agree to:

• Provide accurate and complete information.

• Keep your account credentials confidential.

• Maintain accurate contact and delivery information.

• Notify us promptly if you believe your account has been accessed without authorization.

• Use your account only for lawful purposes.

You are responsible for activities carried out through your account unless the applicable law provides otherwise.

We may suspend or terminate an account where we reasonably believe that it has been used for fraud, unlawful activity, abuse, security violations, or a material breach of these Terms.

You may also be able to place orders without creating an account where guest checkout is available.

3. Pricing and Payment

All prices displayed on DealStory are generally stated in Indian Rupees (INR) unless otherwise specified.

We make reasonable efforts to display accurate pricing. However, in the event of an obvious pricing, listing, typographical, technical, or inventory error, we reserve the right to correct the error and, where permitted by law, cancel or modify the affected order.

Applicable taxes, shipping charges, and other fees, where relevant, will be shown during checkout or otherwise communicated before purchase.

Payment may be made through the payment methods available at checkout, which may include UPI, cards, net banking, wallets, or other supported methods.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

If a payment is declined, reversed, disputed, or reasonably suspected to be fraudulent or unauthorized, we may delay, hold, or cancel the relevant order.

4. Product Descriptions and Availability

We make reasonable efforts to provide accurate product names, descriptions, images, specifications, prices, and other product information.

However, certain details may vary because of:

• Manufacturer or supplier changes.

• Packaging updates.

• Screen and device differences affecting colours or appearance.

• Minor differences in measurements or specifications.

• Availability of different production batches.

Product images are provided for illustration and may not always represent every packaging variation.

We do not guarantee that every item of website information will always be completely error-free or current.

Products are subject to availability. We may limit quantities, temporarily suspend sales, or discontinue products at any time.

Nothing in this section limits consumer rights that cannot legally be excluded under applicable Indian law.

5. Order Placement and Acceptance

When you place an order, you are submitting a request to purchase the products selected by you.

An order confirmation acknowledging receipt of your order does not necessarily mean that DealStory has finally accepted the order.

We may accept, reject, limit, or cancel an order for legitimate reasons, including:

• Product being unavailable.

• Inventory discrepancies.

• Incorrect pricing or product information.

• Payment failure.

• Suspected fraud or unauthorized activity.

• Incorrect or incomplete delivery information.

• Delivery restrictions.

• Violation of these Terms.

• Other circumstances permitted by applicable law.

If an order is cancelled after payment has been received, we will initiate an appropriate refund in accordance with our applicable refund process and law.

6. Shipping and Delivery

We aim to process and dispatch orders within the estimated timeframe communicated on the website or during checkout.

Delivery times are estimates and may vary due to:

• Destination.

• Product availability.

• Shipping partner operations.

• Weather.

• Public holidays.

• Transportation or logistics disruptions.

• Government restrictions.

• Events beyond our reasonable control.

You are responsible for ensuring that your shipping name, address, phone number, and other delivery details are correct.

Where delivery fails because of an incorrect address, refusal to accept delivery, repeated failed delivery attempts, or other circumstances attributable to the customer, additional shipping or return-to-origin charges may apply where permitted by law.

A shipping estimate is not a guarantee of delivery on a specific date unless expressly stated otherwise.

7. Returns, Refunds and Cancellations

Returns, refunds, replacements, and cancellations are handled in accordance with our Return & Refund Policy published on the DealStory website.

Eligibility may depend on:

• The product category.

• Whether the product is damaged, defective, incorrect, or incomplete.

• Time since delivery.

• Condition of the product.

• Whether the product has been used.

• Packaging and accessories.

• Any exclusions stated in the applicable Return & Refund Policy.

Customers should inspect products after delivery and contact us promptly where an item is damaged, defective, incorrect, or missing components.

Certain categories may have specific return restrictions where permitted by applicable law, including products that are personalized, perishable, hygiene-sensitive, or otherwise legally excluded.

Where a refund is approved, processing and credit timelines may depend on the payment provider or financial institution.

Nothing in these Terms is intended to remove or restrict any consumer right or remedy that cannot legally be excluded under Indian law.

8. Promotional Offers and Discounts

DealStory may occasionally provide discount codes, promotional offers, flash deals, or other promotional benefits.

Each promotion may have additional conditions, including:

• Validity period.

• Eligible products.

• Minimum purchase requirements.

• Usage limits.

• Customer eligibility.

• Restrictions on combining offers.

We may correct obvious promotional errors or cancel orders resulting from misuse, technical errors, or fraudulent activity, subject to applicable law.

9. Prohibited Uses

You must use DealStory only for lawful purposes.

You must not:

• Violate any applicable law or regulation.

• Use the website for fraudulent or deceptive activities.

• Submit false or misleading information.

• Impersonate another person or business.

• Attempt unauthorized access to our systems or accounts.

• Introduce malware, viruses, or harmful code.

• Interfere with website security or operation.

• Attempt to circumvent technical restrictions.

• Abuse promotional offers or payment systems.

• Use automated tools to scrape or copy substantial website content without authorization.

• Infringe intellectual-property or other legal rights.

• Conduct activity that could harm other users or the operation of DealStory.

We may restrict or terminate access where reasonably necessary to protect the website, customers, or our business.

10. Intellectual Property

Unless otherwise stated, DealStory's website content, including its branding, logo, text, graphics, layout, original images, videos, software, and other materials, is owned by or licensed to DealStory.

You may use the website for personal and lawful shopping purposes.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our proprietary website content without permission, except where such use is permitted by law.

11. Third-Party Services

We may use third-party providers to support payment processing, shipping, hosting, analytics, customer support, security, advertising, or other website functions.

Those providers may operate under their own terms and privacy policies.

Your use of third-party services may therefore also be subject to the relevant third party's terms.

12. Website Availability

We aim to keep DealStory available and operating reliably, but we do not guarantee uninterrupted or error-free access.

Website availability may be affected by maintenance, technical issues, internet failures, third-party services, security incidents, or other events beyond our reasonable control.

We may modify, suspend, or discontinue portions of the website where reasonably necessary, subject to applicable law.

13. Limitation of Liability

To the maximum extent permitted by applicable Indian law, DealStory will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of the website or purchase of products, including loss of profits, business opportunities, data, or goodwill.

Where liability cannot legally be excluded or limited, it will be limited only to the extent legally permitted.

Nothing in these Terms excludes or limits liability, statutory consumer protections, warranties, or remedies that cannot legally be excluded under Indian law.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify DealStory against claims, losses, liabilities, costs, or reasonable expenses arising from your unlawful use of the website, material breach of these Terms, fraud, or infringement of another person's rights.

This section does not apply to the extent that such liability results from DealStory's own unlawful conduct or cannot legally be transferred to you.

15. Force Majeure

DealStory will not be responsible for delay or failure caused by circumstances beyond our reasonable control, including natural disasters, severe weather, government actions, strikes, transportation disruptions, major internet or infrastructure failures, supply-chain disruptions, or similar events.

Where reasonably possible, we will take appropriate steps to minimize the impact.

16. Governing Law and Indian Jurisdiction

These Terms are governed by the laws of India.

Subject to mandatory consumer-protection rights and jurisdictional rules applicable to a customer, disputes arising from these Terms or use of the DealStory website shall be subject to the jurisdiction of the competent courts in India.

Nothing in this clause is intended to prevent a consumer from exercising a mandatory statutory right or remedy available under applicable Indian law.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, website, products, services, or applicable law.

The updated version will be published on this page with a revised Last Updated date.

Your continued use of the website after an updated version becomes effective will constitute acceptance of the revised Terms to the extent permitted by law.

18. Contact Us

For questions about these Terms, products, orders, cancellations, returns, or complaints, please contact:

DealStory
Website: https://dealstory.in
Email: support@dealstory.in

We aim to provide a fair, transparent, and reliable shopping experience to our customers.

Legal Note

This Terms of Service page is drafted for an Indian e-commerce business and is intended to be readable while reflecting key consumer and e-commerce considerations. The Consumer Protection (E-Commerce) Rules, 2020 apply broadly to e-commerce goods and services in India.

Before publishing, it is advisable to have the final version reviewed by an Indian-qualified lawyer against your actual business structure, seller/supplier arrangements, shipping model, payment providers, return policy, and applicable regulatory requirements.